WE're glad you found us!
Starting with a new dentist is a big deal. Here's everything you need to know before your first visit — so you can walk in confident, not wondering.
Your First Visit:
Your first appointment is about getting to know you. We'll take a full set of X-rays, do a comprehensive exam, and talk through anything you have questions or concerns about. There's no rush and no hard sell. If we find something that needs attention, we'll explain what it is, what your options are, and what we'd recommend — and then the decision is yours.
Most new patient appointments run about 60 to 90 minutes. If you'd like a cleaning the same day, we'll do our best to make that happen, though we may schedule it as a follow-up depending on what we find and how much time we have.
Before You Come In:
Save yourself some time in the waiting room by completing your new patient forms online before your visit. It takes about 10 minutes and means you can spend your first appointment actually meeting us, not filling out paperwork.
If you'd rather fill out forms when you arrive, plan to come in about 15 minutes early. Either way works — we just want you comfortable.
What to Bring:
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A valid photo I.D.
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Your dental insurance card, if you have one.
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A list of any medications you are currently taking
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Any dental X-rays from a previous provider, if available (we can also request these for you)
Insurance & Payment:
We're a fee-for-service practice, which means we're not contracted with insurance networks — but that doesn't mean your insurance goes to waste. We'll file claims on your behalf and help you get the maximum reimbursement your plan allows. Many of our patients find their out-of-pocket costs are close to what they'd pay at an in-network office once reimbursement comes through.
We accept cash, check, and all major credit cards. For larger treatment plans, we offer financing through CareCredit as well as in-house payment plans — because the cost of care should never be the reason you put off something important. Call us and we'll walk through the numbers with you before you commit to anything.
Nervous About the Dentist?
You're in good company. A lot of our patients come to us after years of avoiding care — sometimes because of a bad experience somewhere else, sometimes just because life got busy. We get it, and we don't judge it.
Tell us. Seriously — just say so at the start of your appointment and we'll adjust the pace, explain every step, and make sure you feel in control the whole time. We also offer noise-canceling headphones, warm blankets, and TV or music, because the little things matter when you're already a little on edge.
Ready to Get Started?
Give us a call at (269) 342-5321 or request an appointment online. We look forward to meeting you.
